Ideas you can put to work

Planning

Useful questions, worked examples and plain explanations for the work your business needs to do.

Planning

Before sending website photographs, check permission and purpose

Prepare a useful image library without exposing customers or relying on unclear usage rights.

Planning

Use one complete workflow to make progress before taking on a large business-system rebuild.

Planning

Replace vague progress calls with a short review of a real customer task.

Planning

Turn a vague website project into a clear brief using the enquiries, service areas and customer questions your business already knows.

Planning

Check domain access, editing, recovery and routine responsibilities before the project closes.