Services / Website care, repair and migration

Website care, repair and migration

Fix the visible problem and leave a clearer support path.

A broken form, unreliable connection or difficult handover can interrupt an otherwise useful site. We investigate specific problems and propose scoped repairs, updates or migration work.

Inspect before recommending a rebuild

We start with the behaviour you can show: the affected page, the device, the steps and what you expected. Access to the underlying system is arranged securely. Public inspection alone may not reveal the cause.

The recommendation explains what can be preserved, what needs changing and what remains uncertain. Some work is a focused repair; other systems need a staged replacement. We compare those options around customer tasks and ongoing operation.

Care work can include

• Enquiry, booking and checkout troubleshooting.
• Content-system updates and agreed compatibility checks.
• Performance and accessibility improvements.
• Existing-page mapping and hosting migration planning.
• Backup restoration tests and practical handover.

We agree the systems covered, support hours and responsibilities. There is no assumed emergency attendance or blanket guarantee that every inherited application can be repaired. Paid services and third-party accounts remain subject to their own access and terms.

Verify the result where it matters

A repaired enquiry form is tested through to receipt. A migration is checked through real public URLs and agreed customer journeys. Recovery work is exercised in an appropriate separate environment rather than judged by a backup icon alone.

Send a description of the problem and its effect on the business. Our guides on repair versus rebuild, moving pages and recovery tests can help frame the discussion.